Question 1

What is Wheels and Deals?

Accepted Answer

Wheels and Deals is a Hot Wheels vending company that brings the thrill of collecting to mall shoppers. We operate vending machines in three Chicago-area malls and also sell treasure hunts, party packages, and subscriptions online.

Question 2

Where are your vending machines?

Accepted Answer

We have machines at Woodfield Mall (Schaumburg), Gurnee Mills (Gurnee), and Fox Valley Mall (Aurora). Each location carries a rotating mix of mainline cars, treasure hunts, and special releases.

Question 3

What cars are in the vending machines?

Accepted Answer

A rotating mix of mainline Hot Wheels, exclusive treasure hunts, and special releases. The selection varies by location and season. Check back often for new arrivals!

Question 4

What is a Treasure Hunt?

Accepted Answer

Treasure Hunts (THs) are special Hot Wheels with unique paint colors and rubber tires instead of standard metal wheels. They're rarer and more sought-after than regular mainline cars.

Question 5

What is a Super Treasure Hunt?

Accepted Answer

Super Treasure Hunts (STHs) are the rarest Hot Wheels you can find. They feature premium spectraflame paint, Real Riders rubber tires, and very limited production numbers. These are the holy grail for collectors.

Question 6

How do you price treasure hunts?

Accepted Answer

Pricing is based on rarity, current market demand, and condition. Super Treasure Hunts command premium prices due to their scarcity. Standard Treasure Hunts are more moderately priced. We keep pricing fair and competitive.

Question 7

Are all treasure hunts authentic?

Accepted Answer

Yes. Every car in our inventory is sourced directly from sealed factory cases. We never sell reproductions or counterfeits. Authenticity guaranteed.

Question 8

What's included in a party package?

Accepted Answer

Assorted Hot Wheels cars perfect for party favors. You get a bulk quantity of mainline cars ideal for giveaways, goodie bags, or group collecting. Available in packs of 10, 25, or 50 with optional add-ons like goody bags and sticker sheets.

Question 9

Can I request specific cars?

Accepted Answer

Party packages come with an assorted selection for value pricing. For specific cars or treasure hunts, browse our shop or contact us for custom quotes on orders over 50 cars.

Question 10

How long does shipping take?

Accepted Answer

Party packages ship within 3-5 business days. Delivery typically takes another 1-3 business days depending on your location. We provide tracking with every order.

Question 11

Can I customize a party package?

Accepted Answer

For custom orders of 50+ cars, we're happy to work with you. Contact us with your requirements and we'll provide a personalized quote for events, businesses, or special needs.

Question 12

How does the subscription work?

Accepted Answer

Pick your plan (50, 100, or 150 cars per month), and we deliver a curated mix of Hot Wheels to your door every month. Perfect for businesses with waiting rooms, collectors, and anyone who wants a steady supply.

Question 13

Who is the subscription for?

Accepted Answer

Pediatric offices, dental practices, barbershops, restaurants, schools, gift shops, and passionate collectors. Anywhere kids visit and a Hot Wheels car makes the experience better.

Question 14

Can I pause or cancel?

Accepted Answer

Totally flexible. Pause anytime, cancel whenever you want. No long-term contracts, no hidden fees. Manage everything in your account portal.

Question 15

When do shipments arrive?

Accepted Answer

Monthly shipments go out on the 1st or 15th of each month. You'll get tracking info so you know exactly when your box is coming.

Question 16

How much is shipping?

Accepted Answer

Flat rate $5.99 for orders under $75. Orders over $75 ship free. Subscriptions always ship free.

Question 17

Do you ship internationally?

Accepted Answer

Currently US only. If you're outside the US and interested, contact us — we're always exploring new options.

Question 18

What is your return policy?

Accepted Answer

30-day returns on unopened items in original condition. Changed your mind? Just reach out within 30 days and we'll make it right.

Question 19

What if my order arrives damaged?

Accepted Answer

We'll replace damaged or defective items immediately at no cost. Send us photos of the damage and we'll ship a replacement right away.

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